True Roots Therapy - Privacy Policy

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Last updated: 03/9/2025

True Roots Therapy respects your privacy and is committed to protecting your personal data. 

This Privacy Policy outlines how information is collected, used, and protected when you use our website or services.

1. Information we collect:

• Personal identification information (e.g., name, email, phone number)
• Developmental history, relevant medical information and any other related information is collected during assessments and/or consultations. 
• Website usage data (via cookies or analytics tools)

2. How your information is used:

• To arrange discovery calls, initial consultations, assessments and subsequent reviews. 
• To deliver therapy using the INPP Method, through an individualised movement based programme. 
• As a means to offer support and feedback throughout the programme.  

3. Data Storage & Security

Your data is securely stored and only accessed by authorised personnel. We do not share your information with third parties unless legally required, or with your explicit consent.

Personal data is stored in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679, and any national implementing laws, regulations, and secondary legislation, as amended or updated from time to time in the UK, and any successor legislation to the GDPR and Data Protection Act 2018. 

There may be times when information from assessment of subsequent reviews could be used to support research. No identifiable information will be shared without your prior consent. 

At times, videos of assessments may be requested in order to support the assessment process or for research purposes. This is subject to your consent and permission is given at your discretion. 

4. Your rights:

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent at any time
• File a complaint with a data protection authority if you believe your rights are violated

5. Contact us:

If you have questions about this policy or your data, please contact lynn@truerootstherapy.co.uk

Disclaimer

The content on this website is for informational purposes only and is not intended as a substitute for medical advice, diagnosis, or treatment. Reflex integration therapy is a complementary therapy and should not replace the guidance of a medical professional, occupational therapist, or psychologist.

While every effort is made to support children with developmental challenges, results may vary depending on individual needs, consistency, and other factors. Please consult with a healthcare provider if you have concerns about your child’s health or development.

Terms & Conditions

1. Use of This Website:

By accessing this website, you agree to use it in accordance with these terms and all applicable laws.

2. Services:

Descriptions of therapy services are intended to inform and do not constitute a guarantee of outcome.

3. Intellectual Property:

All website content is owned by True Roots Therapy and may not be reproduced without permission.

4. Booking & Cancellation:

Clients agree to provide 24 hours’ notice for cancellations. Missed sessions without notice may be charged in full.

5. Changes to Terms:

We reserve the right to update these terms at any time.

Cookie Policy

This website uses cookies to enhance your browsing experience and gather basic analytics.

What Are Cookies?

Cookies are small data files stored on your device that help improve site performance and track general usage patterns.

Why We Use Them:

-To ensure website functionality

-To analyse how users interact with our site

-To remember your preferences (where applicable)

-You can manage or disable cookies through your browser settings.